Workflow automation / operations teams
Before you automate, draw the exception.
EzJili is a visual process lab for operations teams. Sketch triggers, approval routes and the work that still needs a person.
Independent product concept. Preview available.
Start with one repeatable event. Draw a branch for missing information and an explicit stopping point for each approval.
Why it matters
Mapping the exception path
A neat happy path hides the steps that cause real delays: incomplete requests, failed checks and ambiguous ownership.
Start with one repeatable event. Draw a branch for missing information and an explicit stopping point for each approval.
Read the note →Practical notes
01Mapping the exception path
A neat happy path hides the steps that cause real delays: incomplete requests, failed checks and ambiguous ownership.
Choosing an automation boundary
Start with one repeatable event. Draw a branch for missing information and an explicit stopping point for each approval.
Designing approval ownership
A practical note using the approved example.
Designing approval ownership
Explore EzJili ↗Public-facing work
Keep campaign automation tied to a purpose
A process diagram can simplify recurring work. Marketing workflows also need an audience, a message and a measurement plan. Webbnix’s marketing services cover campaign planning and digital visibility if you are exploring that separate application.
EzJili / specimen
A record with context
| Item | Context | State |
|---|---|---|
| Request received | Validate fields | Trigger |
| Details missing | Return to sender | Branch |
| Approved | Create work item | Output |